Bhagwant Mann: A flaw in the software has caused increased electricity bills for a portion of consumers in Punjab. The government has assured that the consumers who are eligible for the free electricity benefit will continue to enjoy it.
Software Flaw Causes Increased Electricity Bills
There are some consumers who have been getting increased electricity bills owing to a software issue. As per the government, this glitch has affected about 2% of the consumers. This has created panic among consumers as the issue affected them of getting free electricity benefit from the state. However, the Bhagwant Mann government has clarified that this problem will be sorted out and consumers will not lose this benefit.
Government Assures Consumers of Quick Resolution
The Bhagwant Mann government has assured affected consumers that billing concerns will be addressed promptly. Officials will work to correct the technical issue and ensure eligible households receive their 300 units of free electricity benefit.
Benefits of 300 Units Free Electricity Will Be Continued
As per the government, the benefit of free electricity for up to 300 units will be continued. Consumers will continue enjoying the benefit as per the provisions laid down. The administration will take necessary measures to rectify the issue of increased bills of electricity and ensure that consumers get accurate bills.
Helpline Available For Consumers With Complaints
Consumers having issues with their electricity bills can contact the dedicated toll-free helpline number to report the issue. This facility will continue to assist people with any issues related to billing.
