Twitter, which is currently involved in a ruckus with the BJP led Central government over its non compliance of new Information Technology (I-T) rules, on Sunday announced Vinay Prakash as the Resident Grievance Officer for India.
The social media platform in its Help Center section mentioned, “Grievance Officer contact information for users in India: Resident Grievance Officer, Vinay Prakash, grievance-officer-in @ twitter.com, Twitter, Inc.” The micro-blogging site also said that it can be contacted directly at its office in Bengaluru.
In an affidavit filed before the Delhi High Court, the Central government had stated thatTwitter Inc has failed to fully comply with the IT Rules 2021 even after constant warnings and three months time granted to all Significant Social Media Intermediaries (SSMIs). The deadline for complying with the new rules was May 26, 2021, it said.
As per the newly brought IT rules, social media and streaming giants will be required to take down contentious content quicker and appoint grievance redressal officers based in the country to deal with online content flagged by authorities and courts and assist in investigations.
