Fraud Alert: Hackers Drain Woman's Swiggy Account, Splurge Rs 97000 on Orders; How to Stay Safe

Swiggy: A woman's Swiggy account was compromised in a recent online scam, and the con artists used her account to place orders of Rs 97,000. Here is the progression of the scam, however the two cybercriminals are currently under arrest.

The Alleged Con Artists

Aniket Kalra, 25, and Himanshu Kumar, 23, allegedly conned a 26-year-old woman into handing them over Rs 1 lakh through her Swiggy account. This information was reported by The New Indian Express. The lady reported to the authorities that some unknown individuals had stolen money from her Swiggy-connected Lazy Pay account. She suffered a loss of Rs 97,197. She told the police what had transpired, and they began an investigation.

Deceptive IVR Method Employed by Hackers

The woman was duped by the hackers through the use of an IVR (Interactive Voice Response) phone system. It was late at night when they pretended to call her. The call appeared to be coming from the official Swiggy system. She was notified that there was an attempt to gain access to her Swiggy account. Even though this was a fabrication, the woman was alarmed and perplexed.

Instill Fear of Account Jeopardy

She was intended to believe that her account was in jeopardy by the fictitious call. Thus, the fictitious system requested some information from her in order to protect it. Sadly, the woman fell for the ruse and divulged personal information that may have included her bank account number as well as her username and password.

The hackers might quickly gain access to her Swiggy account once they had this information. They took use of it to place expensive online orders without her consent. They were able to take around Rs 1 lakh from her Swiggy-linked Lazy Pay account in this way.

Posing as a Swiggy and Zomato Delivery Boy

One of the defendants, Kalra, claimed to be a delivery boy for Swiggy and Zomato to the news outlet. Additionally, he disclosed that he started purchasing food at a discount online and reselling them for a profit, making savings of between 5–10%. He later teamed up to defraud people with Ansh from Punjab that he met on Telegram.

Ansh's Access to Sensitive User Information

Ansh had access to information about users who connected their Swiggy accounts to their credit cards, debit cards, or online banking. They preyed on these individuals by impersonating phone calls. These calls, which played prerecorded messages alerting the victims of account breaches, purported to be from Swiggy's official system.

The victims unintentionally gave over their personal information because they were afraid for their accounts. As a result, the hackers were able to gain access to their Swiggy accounts and take private information.

How to Stay Safe from Swiggy account breach

• Enable Two-Factor Authentication
• Beware of Unsolicited Calls
• Regularly Check Your Account Activity
• Update Passwords Periodically
• Stay Informed about Security Measures