Punjab Chief Minister Launches Innovative Website to Assist NRIs with Dispute Resolution and Essential Services

Punjab Chief Minister Bhagwant Singh Mann unveiled a groundbreaking initiative to support Non-Resident Indians (NRIs) by launching the website nri.punjab.gov.in under the NRI Affairs Department. The website, developed by the Governance Reforms department in collaboration with the National Informatics Centre, aims to enhance the well-being of NRIs and foster a stronger connection with their roots.

Key Highlights:

1. Comprehensive Information Hub:

• The newly launched website serves as a comprehensive information hub, offering detailed insights into the NRI Police wing, Punjab State Commission for NRIs, and NRI Sabha.
• It is designed to provide NRIs with easy access to essential facilities and services offered by the state government through a simple click.

1. Facilities and Services:

• NRIs can use the website to get their documents attested, explore various government schemes, and access helpline numbers, email addresses, and WhatsApp complaint numbers.
• Information about registered travel agents/agencies with the Punjab government and immigration agents/agencies registered with the Ministry of External Affairs is also available.

1. Online Complaint Portal:

• The website includes a link to the centralised online complaint portal of Punjab, www.connect.punjab.gov.in, allowing NRIs and others to register their complaints seamlessly.
• Chief Minister Bhagwant Singh Mann emphasized that the website would act as a catalyst in addressing the issues faced by NRIs effectively.

1. Facilitation Center at IGI Airport:

• In a significant move, the state government plans to establish a facilitation center at the arrival hall of the International terminal at the Indira Gandhi International (IGI) airport.
• This 24x7 center will offer assistance to all NRIs and other passengers arriving at the terminal, enhancing their arrival and airport-related services.

1. Empowering NRIs:

• The Chief Minister described the initiative as empowering NRIs and ensuring their seamless access to government services and assistance.
• The focus is on fostering a strong connection with the diaspora and addressing their concerns promptly.

1. Future Initiatives:

• Additionally, the government intends to organize five NRI milnis to engage with the diaspora and gather valuable feedback.
• The overall aim is to strengthen ties with NRIs and enhance their experience in dealing with administrative and legal matters.

The launch of the website underscores Punjab's commitment to addressing the needs and concerns of NRIs, providing them with efficient services, and promoting a sense of belonging to their home state. The facilitation center at IGI Airport further exemplifies the government's dedication to ensuring a smooth transition for NRIs arriving in Punjab.

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