Mumbai Viral Video: In the heart of Mumbai’s glittering luxury, an unexpected moment unfolded, one that blended pride, discomfort, and a dash of irony. A short clip from an upscale restaurant left social media divided.
It wasn’t about food or service, but something far subtler, how a guest chose to sit. The video raised one question that lingers long after the plates were cleared: who decides dining dignity?
Mumbai Viral Video: Guest Questions Taj Hotel Staff Over Dining Etiquette
A video from Mumbai’s Taj Hotel has gone viral, showing a female guest questioning staff about how she should sit while dining. The guest, tech founder Shradha Sharma, was asked by hotel staff to stop sitting cross-legged, as it was reportedly making other guests uncomfortable. In the video, she asks, “Is this how you treat customers?” expressing her frustration and humiliation. She later posted, “Meri galti kya hai? Sirf itna hi ki main thoda padmasana style mein baith gayi?” sparking the Taj Hotel guest controversy.
The hotel staff reportedly asked her politely but firmly to maintain fine dining decorum, where sitting upright with feet on the floor is expected. This seating posture is seen as informal in luxury settings. Taj Hotels balance warm hospitality with maintaining international dining standards. While such rules are common worldwide, this request touched a cultural nerve, leading to a wide public debate about staff behaviour and dining etiquette in India.
Netizens React: ‘Hotel Ka Decorum Bana Ke Rakha Hai’
The Mumbai viral video sparked a lively debate online. One user commented, “Narendra ji, main lagbhag har mudde par aapse sehmat hota hoon. Yahaan bhi meri pehli reaction wahi thi jo aapne likha. Lekin thoda sochne par laga ki iss incident mein hotel waale actually sahi hain. Har jagah ki ek maryada hoti hai, aur hotel staff ka farz hai ki wo apne hotel ka decorum bana ke rakhein taaki sabhi guests comfortable feel kar sakein.” This shows respect for maintaining decorum to ensure all guests’ comfort.
Another user humorously said, “Didi, agli baar jao na toh chatai aur paata bhi le jaana. Bilkul sanatani style mein khaana, aur haan, aakhri mein thali mein paani daal ke pee lena!” expressing amusement at cultural traditions. A different viewpoint came from a commenter stating, “Madam, Tameez hoti hai jab kahi bahar jate hai..uski kami hai Etiquette bolunga toh fir angrz yaad dila doge,” emphasising manners in public.
Lastly, a user firmly expressed, “Kisi jagah pe iss jagah ke decorum ko maintain kerna chaheye. Taj is right to suggest her. Aur dikkat hai toh apna Taj khol le bhai!” supporting the hotel’s right to uphold rules. These reactions reflect the complex mix of humour, culture, and respect for hospitality standards in the debate.
Larger Debate: Etiquette vs. Personal Freedom in Luxury Dining
The Taj Hotel guest controversy highlights a deeper divide between cultural expression and global etiquette. In Indian tradition, sitting cross-legged reflects comfort and humility. Yet fine dining culture, influenced by Western standards, views posture as part of presentation. This moment in the Mumbai viral video shows how modern hospitality faces new expectations.
Guests now seek freedom within formality. As India blends tradition with modern luxury, hotels must balance both worlds, respect for culture and adherence to global decorum. The line between personal comfort and professional standards has never felt so fragile, or so publicly examined.
The Taj Hotel guest controversy reminds us that hospitality isn’t just about service; it’s about respect, perception, and the invisible etiquette that shapes how comfort feels in public.
Note: This Article has been done on the information provided in this viral video/ post. DNP India doesn’t endorse, subscribe or verify the claims.
